IMPACT

                                      Client Satisfaction

CAAA understands that nearly five Ohioans die each day to a drug overdose. We are also aware that in addition to prescription opioids, heroin use has increased nationwide among men, women of most age groups and all income levels.

 

Our goals are straightforward and simple: Engage opiate dependent individual to treatment, help individuals transition from illicit street drugs to Medication Assisted Treatment, address their bio-psychosocial needs to reduce overdose, recidivism, poor health outcomes, drug related mortality and support them through a therapeutic process of gaining self-efficacy and long term recovery success.

CAAA takes this responsibility seriously as we partner with the Cuyahoga County recovery community to address the surge of opiate related casualties and bring healthy families together again.

80 % of all CAAA clients responding said that they are satisfied with the counseling services they receive.

 

70% of all CAAA clients responding said that they are satisfied with the security of the agency.

 

69% of all CAAA clients responding said that they are satisfied with the medical services they receive.

 

69% of all CAAA clients responding said that they are satisfied with the intake process.

 

63% of all CAAA clients responding said that they are satisfied with the group services they receive.

 

59% of all CAAA clients responding said that they are satisfied with the accessibility of services.